Step 1: Head into the Dropbox Settings screen.

Usually, this removes redundant data and could potentially eliminate any anomalies associated with the Dropbox app. If Dropbox displays the ‘No Internet Connection’ error message regardless of whether you are on cellular data or Wi-Fi, then it’s time to clear the cache before proceeding onto the other fixes. But be careful when downloading large files using cellular data - you don’t want to end up exceeding your quota.

Head all the way back, and you likely won’t see the error message anymore. Step 2: Turn on the Switch next to Use Cellular Data. Next, tap the gear-shaped Settings icon to the top of the screen. Step 1: Switch to the Account tab in Dropbox. Time to check if that might be the source of the problem. Enable Cellular Data in Dropbox Settingsĭoes the ‘No Internet Connection’ error trigger when you attempt to download a file? Even if you’ve allowed Dropbox to use cellular data, there’s another setting within Dropbox itself that can prevent the app from utilizing it for downloads. That was the case on my iPhone, and it was a generally easy fix. Step 2: Scroll all the way down to the Cellular Data option, and then turn on the switch next to Dropbox.įire up the Dropbox app, and you’ll find the ‘No Internet Connection’ error gone for good. Step 1: Open the Settings app on your iPhone or iPad, and then tap Cellular. You can check if that is the case pretty easily. Are you using cellular data to access Dropbox? Even if you’ve enabled cellular data on your iPhone or iPad, it is possible that you haven’t provided Dropbox to utilize mobile data.

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